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Our Services

We tailor our offerings to meet your property management needs. Whether you're looking for comprehensive management or specific services, discover how The Fresh Genesis can elevate your short-term rental experience.

Transform Your Rental With The Fresh Genesis

Dive into a world of personalised and efficient property management with The Fresh Genesis. Our full list of services is designed to cover every aspect of hosting, ensuring a stress-free and profitable experience for property owners. From guest communication to pricing optimisation, we've got you covered. Explore the complete range of services below.

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Co-hosting Package

10 % + IVA

Our Co-hosting Essentials package is tailored for property owners who desire an active role in their rental business, with the added advantage of our professional support. This package is perfect for those who want to maintain a personal touch in their property management while ensuring every aspect runs smoothly and professionally.

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    Complete Booking Management
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    Full Guest Communication
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    Check-In / Out Assistance
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    Dynamic Pricing Strategy*
    This can be added to the package for an additional 5%
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10 % + IVA

Co-hosting Package

Our Co-hosting Essentials package is tailored for property owners who desire an active role in their rental business, with the added advantage of our professional support. This package is perfect for those who want to maintain a personal touch in their property management while ensuring every aspect runs smoothly and professionally.

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    Complete Booking Management

    We oversee all aspects of booking, including enquiries, reservations and calendar management ensuring your entire property management process runs smoothly.

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    Full Guest Communication

    Handling all guest interactions from initial inquiries to post-stay follow-ups, ensuring a welcoming and seamless experience for each guest.

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    Check-In / Out Assistance

    Overseeing the logistics of guest arrivals and departures, ensuring smooth transitions for each stay.

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    Dynamic Pricing Strategy*
    This can be added to the package for an additional 5%

    Implementing advanced pricing strategies to maximise your rental income and increase your occupancy, adjusting rates in response to market trends and seasonal demand allowing you to not only adjust quickly but provide competitive rates.

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Total Care Package

27 % + IVA

Our Total Care Package offers an all-encompassing solution for those who prefer to entrust the entirety of their property management responsibilities. This option is ideal for owners who wish to step back and enjoy the benefits of their investment without the day-to-day involvement.

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    Professional Photography and Home Staging
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    Property Listing Creation
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    Manage Booking Enquiries, Reservations and Calendar
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    Guest Communication And Support
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    More features available...
    Click "What's Included" for the full list.
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27 % + IVA

Total Care Package

Our Total Care Package offers an all-encompassing solution for those who prefer to entrust the entirety of their property management responsibilities. This option is ideal for owners who wish to step back and enjoy the benefits of their investment without the day-to-day involvement.

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    Professional Photography and Home Staging

    Craft a visually appealing presentation of your property to captivate potential guests.

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    Property Listing Creation

    Develop and write up a compelling listing for your property on major booking platforms.

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    Manage Booking Enquiries, Reservations and Calendar

    We oversee all aspects of booking, including enquiries, reservations, and calendar coordination, ensuring maximum efficiency and occupancy.

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    Guest Communication And Support

    Handling all guest interactions from initial inquiries to post-stay follow-ups, ensuring a welcoming and seamless experience for each guest.

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    Assist With Guest Check-In

    Overseeing the logistics of guest arrivals and departures, ensuring smooth transitions for each stay.

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    Cleaning & Laundry Management

    Maintain the highest standards of cleanliness and presentation for every new arrival.

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    Listing Optimisation

    Regularly update & optimise your listing based on our knowledge and the data we are seeing to maximise profitability.

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    Dynamic Pricing And Pricing Optimisation To Maximise Profits

    We use a tried and tested dynamic pricing strategy to maximise the profits you see from your property.

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    Replacement Of Consumables

    Our Total Care Package includes the diligent replacement of consumables, ensuring your property is always stocked with essential items that make your guests feel at home, from toiletries to kitchen necessities. This thoughtful attention to detail enhances the guest experience, reflecting positively in reviews and repeat bookings

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    Guest Reviews And Feedback Management

    We proactively manage guest reviews and feedback, enhancing your property's reputation and ensuring continuous improvement for maximum guest satisfaction.

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    Collection and delivery of the municipal tourist tax (where required)

    We handle the collection and delivery of municipal tourist taxes, ensuring compliance and convenience for property owners.

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    Data Delivery To SEF and DREM

    We manage data delivery to SEF and DREM, ensuring your property complies with border Immigration and Border Control laws.

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    Property’s Maintenance Management

    We oversee property maintenance management, ensuring your rental remains in top condition for guests.

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    Reporting and Analytics

    We provide detailed reporting and analytics, offering insights into your property's performance and opportunities for growth.

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    Access To The Property Owner Portal

    Gain access to our property owner portal for real-time updates and management of your rental property at your fingertips.

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    Property Featured In Social Media Marketing

    Your property will be featured in our social media marketing campaigns, increasing visibility and attracting more guests.

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    Property Advertised On Our Website

    Your property will be prominently advertised on our website, enhancing its exposure to potential guests and boosting bookings.

Please Note: To maintain the highest quality of service and ensure compliance with legal requirements, a non-negotiable monthly fee of 85€ applies. This fee covers essential services including the collection and delivery of DREM, exclusive access to the property owner portal, and the implementation of dynamic pricing strategies. This clear investment ensures your property's competitive edge and compliance, leaving you worry-free.

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Bespoke Package

Personalised Plan

Our Bespoke Package, a customisable service that adapts to every nuance of your property management needs. You may have other requests you need help with, so we can tailor our services to fit the individual demands of your business, delivering bespoke solutions that elevate your guest's experience and streamline your operations.

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    Customised Services
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    Personalised Pricing
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    Create / Write Up and List Property on Booking Platform
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Personalised Plan

Bespoke Package

Our Bespoke Package, a customisable service that adapts to every nuance of your property management needs. You may have other requests you need help with, so we can tailor our services to fit the individual demands of your business, delivering bespoke solutions that elevate your guest's experience and streamline your operations.

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    Customised Services

    At The Fresh Genesis, we're committed to providing tailored solutions to meet your unique needs. Our Bespoke Package is your gateway to requesting personalised services that elevate your property management experience. Reach out to us with your requirements, and let's explore how we can accommodate your needs and enhance your hosting journey.

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    Personalised Pricing

    With our Bespoke Package, we understand that one size does not fit all. Therefore, we offer a personalised pricing plan—a considered quote that reflects the particular services you select, ensuring that you pay only for what your property needs.

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    Create / Write Up and List Property on Booking Platform

    We craft an engaging narrative for your property, emphasising its attractive features and the exceptional experiences it offers. (Can include professional photography and home staging.)

How It Works

It's simple really and we've broken it down for you into 4 easy steps.

Booking a chat with the fresh genesis

Book a Chat

It's as easy as filling out our form

Start your journey with The Fresh Genesis by scheduling a free, no-obligation half-hour chat with our founder. This is your opportunity to get to know us, discuss your property management needs, and explore how our services align with your goals.

Personalised Consultation

Personalised Consultation

This is our chance to get to know you

During the chat, she will provide insights into our services, understand your unique requirements, and answer any questions you may have. It's a personalised consultation designed to ensure that our offerings match your expectations.

Choose your package

Choose Your Package

We've got something for everyone

Following the consultation, you can select a package that suits your property management needs. From co-hosting options to comprehensive hosting solutions, our packages are tailored to offer flexibility and cater to various property types.

Sit back and relax

Sit Back and Relax

While we do the heavy lifting

With your property listed and managed by The Fresh Genesis, enjoy a stress-free experience. Benefit from the lowest commission rates in the market while we handle everything, from communication with guests to logistics, leaving you to sit back, relax, and reap the rewards.

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City view with the sunset

Endorsements That Speak Volumes

Years of honing her craft in property management have enabled our founder, to curate an exceptional hosting experience. The glowing testimonials from her guests are a testament to her ability to perfect every detail of their stays.

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Guest Reviews

Explore firsthand accounts from guests who've stayed at our properties. Each testimonial reflects our dedication to exceptional hospitality and property care. These reviews showcase our ability to create memorable stays, affirming our expertise in delivering comfort and quality that guests cherish.

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Vincent Heylen

Austria

The host always responded directly on the messages. The house has a nice pool and the location is very nice...

Daniel Janzen

Latvia

Everything was great! Would recommend and come back. Very good location to explore the island, and magnificent view. Host responsive and helpful.

Philipp K

Switzerland

Great place in the northern part of the island. The territory is very clean and expansive. There is a pool to be used in warmer months. Marie is very responsive. There are great levada walks short drive away. Do not hesitate to rent this place.

Joao

United Kingdom

Our seaside stay was a dreamy escape. The cozy beachfront apartment provided a perfect blend of comfort and charm. Wake up to a beautiful sunrise and take a dip in the sea in a short walk. The host's hospitality shone through in every detail, making it a memorable and rejuvenating coastal getaway. Highly recommended for those seeking serenity by the sea.

Alexandra

Poland

The house is even more beautiful than the pictures. It has everything you need to fully enjoy your stay. The surroundings are breathtaking. Marie is really helpful and communicative. The area is really peaceful and quiet. Drinking your coffee in the morning by the pool with the gorgeous views was mesmerising. I truly recommend it!

Anais

France

We had a lovely stay at this spacious apartment, with a beautiful view of the beach! The little touches (little welcome snacks and drinks) from Marie were much appreciated! I recommend this Airbnb.

Ana

Spain

We were a group of 5 friends for a week, both the house and Marie's location and the service was very good. We took advantage of the pool with incredible views, very comfortable beds and everything is very clean. The area is very quiet, but nearby is a hotel with a pool and restaurant called Hotel Calamar. In summary, everything is 10/10 and Marie is always very attentive to everything.

Sarune

Lithuania

Marie is a very caring host. Proactive communication. The house is located in a very beautiful, quiet area of Madeira. The house is quite small, but still suitable for a bigger group. There were 9 of us. The house has quite a big area around it, where we enjoyed spending our time. We travel a lot, but this house was the first one, where we didn’t have an issue with hot water. We highly recommend the house for a holiday.

Grzegorz

Poland

The apartment is comfortable, clean, nicely decorated, well equipped. Very good contact with the owner. Beautiful view from the balcony to the ocean. I highly recommend it to anyone who wants to have a great time in Madeira.

Laurence

France

We had an extraordinary stay, Madeira is a must-see destination. The rental totally met our expectations, spacious, beautiful layout, a magical sea view. As for Marie, nothing to complain about, she was concerned about whether we had arrived well, very responsive in case of small problems (we accidentally locked ourselves out). A very comfortable vacation in every sense of the word. Sunrise and the sound of the waves, we're already missing it.

Anastasiya

Poland

Really appreciate the time we spent at São Vicente! If you choose Marie's house, for sure you will have friendly and helpful communication, all the necessary equipment for comfortable living. The neighbours are very kind. and the view!!! It is worth it. Also the food - nearby cafe and the owner are great! Highly recommend this place!

Clara

Italy

Everything went well. We didn't meet Marie but she was very helpful, kind, she immediately responded to our requests. The house is equipped with all the comforts and services and has a magnificent terrace with ocean views. Thanks for your hospitality!

Jessica

California

What a gorgeous location! The home is nestled at the base of a gorgeous cliff side, surrounded by vineyards and greenery, and has stunning views of the ocean across the road. Marie was very communicative and a great host. She made sure instructions on locating and accessing the home were clear. We had a car, but the home was walkable to a few coffee stops and restaurants nearby if needed. Sao Vicente is a special place and definitely worth visiting. Thank you for everything!

Miquel

Netherlands

Very satisfied, the location was amazing and Marie responded always quick and took the time to help us. The view is amazing (sea is ~150m). Also our flight was cancelled and she also was flexible with helping us there. Would recommend!

Beautiful seaview from our Madeira property

FAQ

We've compiled some frequently asked questions and their answers so you don't have to go back and forth on email just t find out what you want to know.

  • We take care of everything from guest communication and check-ins to optimising pricing and managing property listings. You get to enjoy the benefits of hosting without the stress.

  • Our commitment to low commissions and a stress-free experience. We focus on being cost-effective and dependable, providing you with personalized service tailored to your needs.

  • Absolutely. We offer flexible options. You can choose full management or opt for specific services like guest communication and check-ins while you handle the rest.

  • We pride ourselves on offering one of the lowest commissions in the industry. For detailed pricing information, please check our Services page or contact us for a personalised quote.

  • Currently, our focus is on Madeira, but we are open to expanding in the future. If you have a property outside Madeira, feel free to get in touch, and we can discuss possibilities.

  • It's easy! Simply visit our Services page to explore our offerings. If you have more questions or want to discuss your specific needs, use the Contact section below.

Book Your Free 30 Minute Chat

Let's start the conversation. Whether you have questions, want more details about our services, or are ready to embark on a hassle-free property management journey, drop us a message below. We're here to make hosting stress-free for you!

I typically reply within 2 hours 😀
Marie Sousa Our Founder

~Marie

Our available times are Monday to Friday 10am to 3.30pm there are half hour slots available. We will message you to confirm your appointment or to arrange a different time should we already be booked at your specified time.